Terms of service

Overview

This website is operated by DUSHA + AMAI. Throughout the site, the terms “we”, “us” and “our” refer to “DUSHA + AMAI”. “DUSHA + AMAI” offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

DUSHA + AMAI provide their services to you subject to the following conditions. By visiting or shopping at DUSHA + AMAI, you accept these conditions. Please read them carefully. In addition, when you use any of our current or future services or visit or purchase from any business affiliated with dushaamai.com, whether or not included on our website, you will also be subject to the guidelines and conditions applicable to such service or business.

Privacy

Please review our Privacy Policy, which likewise governs your visit to dushaamai.com, to understand our practices.

Electronic Communications

When you visit dushaamai.com or send e-mails to us, you are communicating with us electronically. By doing so, you agree to receive communications from us electronically through email, or notices posted on our site.

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Should you wish to be removed from our mailing list, please email us at: sales@dushaamai.com

Site Access

Dushaamai.com grants you limited permission to access and make personal use of this site and not download (other than page caching) or modify it, or any portion of it. This authorization does not include any resale or commercial use of this website or any of its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any utilization of data mining, robots, or similar data gathering and extraction tools.

This site or any portion of this site may not be reproduced, copied, duplicated, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of DUSHA + AMAI. You may not use any proprietary information (including images, text, page layout, or form) of DUSHA + AMAI and its subsidiaries without written permission. You may not use any meta tags or any other hidden text utilizing DUSHA + AMAI name or trademarks without the express written consent of DUSHA + AMAI. Any unauthorized use terminates the permission granted by dushaamai.com.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of dushaamai.com or its content suppliers. The compilation of all content on this site is the exclusive property of DUSHA + AMAI. All software used on this site is the property of DUSHA + AMAI or its software suppliers. Any unauthorized use or copying of our website content or software is strictly prohibited.

Trademarks

Any violation, illegal or unauthorized usage of our trademarks and trade names, whether registered or under registration, will be liable for legal action.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password. DUSHA + AMAI and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Reviews, Comments, Communications, and Other Content

You may post reviews, comments, suggestions, or other content on our website, provided that the content is not unlawful, offensive, abusive, defamatory, invasive of privacy, or in violation of any intellectual property rights. The content must also not contain any viruses, spam, or misleading information. You must not use a false email address, impersonate any person or entity, or mislead others about the origin of the content.

While DUSHA + AMAI is not obligated to monitor all content, we reserve the right to remove or edit content that violates these Terms.

By submitting content, unless stated otherwise, you grant DUSHA + AMAI and its affiliates a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, publish, and distribute the content worldwide in any form or media. You also give us the right to use your name in connection with the content, if we choose.

You confirm that you own or have permission to post the content and that it is accurate and lawful. You agree to indemnify and hold harmless DUSHA + AMAI and its affiliates against any claims resulting from the content you provide.

DUSHA + AMAI is not responsible or liable for any content posted by you or any third party.

Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties. Links to third-party websites on this site may direct you to external websites that are not affiliated with DUSHA + AMAI. We do not undertake any responsibility to examine or evaluate the content, accuracy, or reliability of such third-party sites, and we do not warrant and shall not be held liable or responsible for any third-party content, websites, products, services, or any other materials provided by third parties.

We are not liable for any harm or damages related to the purchase, use, or reliance on any goods, services, resources, content, or any other transactions made in connection with any third-party websites. It is your responsibility to carefully review the third party's policies and terms before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third party.

Risk of Loss

All orders placed through DUSHA + AMAI are insured during transit until they are delivered to you. For security purposes, all deliveries require the receiver's signature/ OTP on the registered mobile number at the time of delivery, upon which responsibility for the goods passes to you.

Product Descriptions & Specifications

DUSHA + AMAI and its affiliates strive to be as accurate as possible. Each product listed on our website includes detailed descriptions including, but not limited to, fabric information, embroidery details, and individual components enabling you to make an informed purchase. If you require further clarification or details, we welcome you to contact us, and we will be happy to assist you.

Pricing

All product prices listed on dushaamai.com are set at the sole discretion of the brand and are stated in Indian Rupees (INR). We do not offer discounts unless specifically stated during promotional events such as our End of Season Sale. All orders require 100% advance payment at the time of placement, without which the order will not be processed. Your credit card or payment method will be charged before the order is processed for shipping.

In the event we are unable to ship the product(s) you ordered due to any reason, including failure in the quality check, we will notify you through electronic communication and initiate a refund for the unavailable item(s).

Despite our best efforts, it is possible that some products may be incorrectly priced. In the rare event of a pricing error, we will notify you and give you the option to cancel the order or pay the price difference required to proceed.

Sizing

The fit of our garments varies depending on the cut, fabric, and overall design. Some styles are crafted for a relaxed fitting, while others are intentionally tailored to be form-fitting. We encourage you to refer to our detailed Size Guide, which outlines exact measurements, and we are always available to assist you in choosing the most appropriate size for your preferences.

Wash Care

DUSHA + AMAI does not offer dry-cleaning or after-sales garment care services.

Colours

We aim to display product colors as accurately as possible. However, variations may occur due to differences in device screens or monitor calibrations. A slight difference in color from what is displayed online does not constitute a defect.

Disclaimer of Warranties and Limitation of Liability

This website is provided by dushaamai.com on an "as is" and "as available" basis. DUSHA + AMAI makes no representations or warranties of any kind, express or implied, regarding the operation of this website or the information, content, materials, or products made available through it. You expressly agree that your use of this website is at your sole risk.

To the fullest extent permitted under applicable law, DUSHA + AMAI disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. DUSHA + AMAI does not warrant that this website, its servers, or any emails sent from dushaamai.com are free from viruses or other harmful components.

In no event shall DUSHA + AMAI be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, special, or consequential damages.

As a merchant, DUSHA + AMAI shall not be held liable for any loss or damage resulting directly or indirectly from the decline of a transaction due to the cardholder exceeding their credit limit as mutually agreed with the acquiring bank.

Errors, Inaccuracies and Omissions

Occasionally, there may be information on our website or within the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

DUSHA + AMAI reserves the right to correct any such errors, inaccuracies, or omissions, and to update or modify information or cancel orders if any information on the website or related services is inaccurate at any time, without prior notice (including after you have placed an order).

We are under no obligation to update, amend, or clarify any information in the Service or on any related website, including but not limited to pricing information, except as required by law. Any specified update or refresh date applied in the Service or on any related website should not be interpreted as an indication that all information has been modified or updated.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Indemnification

You agree to indemnify, defend, and hold harmless DUSHA + AMAI, its parent company, directors, employees, shareholders, representatives, agents, successors, affiliates, and any third party involved in the development or operation of this website, from and against all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the website or any violation of these Terms of Service.

Applicable/ Governing Law

These Terms of Service and any separate agreements under which we provide you with services shall be governed by and construed in accordance with the laws of India.

In the event of any dispute or claim arising out of or in connection with these Terms or the use of our website or services, Indian laws shall prevail, and such dispute shall be subject to the exclusive jurisdiction of the competent courts in India.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Careers

At DUSHA + AMAI, we believe in creating more than just garments- we craft experiences, tell stories, and build a world where luxury is not loud but deeply felt. If you are someone who seeks meaning in creation, who values precision and intentionality, and who dreams of being part of something timeless, you may belong here. If you feel aligned with our vision, we'd love to hear from you.

You can drop your updated resume on - hr@dushaamai.com